Shipping policy
Last updated: July 20, 2026
Thank you for shopping with us! We are committed to processing and delivering your order as quickly as possible.
Order Processing
-
All orders are processed and dispatched within 1–3 business days after payment has been confirmed.
-
Orders are not processed or shipped on weekends or public holidays.
-
During periods of high demand, processing times may be slightly longer. If there is a significant delay, we will notify you by email.
Shipping Times
We ship internationally to most countries.
Estimated delivery times:
-
International orders: 7–15 business days after dispatch.
Please note that these are estimated delivery times and may vary depending on your destination, customs processing, local postal services, weather conditions, or other factors outside our control.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available), allowing you to monitor your package's progress.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Please ensure your shipping address is accurate and complete before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
While we work with reliable shipping partners, occasional delays can occur. If your package has not arrived within the estimated delivery window, please contact us so we can assist in locating your shipment.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're happy to help.